About Pronet

As an ICT Technical Account Manager, the job holder will manage a portfolio of SME & Corporate customers that he/she will develop by performing technical sales analysis and presenting Pronet’s technical solutions to the addressable customers (private sector). He/she will achieve sales targets by addressing both existing and prospect customers with solutions that meet customer’s requirements and deliver profitable revenue; will have the opportunity to develop expertise in emerging technologies/services (cyberdefence, observability, modernize ICT) and work closely with an extended network of key customers.

Technical Account Manager

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What will you be doing

Perform daily visits (physical or digital) to investigate & analyze Customer’s needs to propose technical solutions that meets customer requirements,
Lead the commercial and technical discussion both with customers (CIO, IT Manager) and Pronet teams,
Quality documentation in solutions design for existing and prospect customers,
Response to RFPs, providing high level guidance and direction to project managers and solutions architects,
Liaise thoroughly with internal, but also external, if needed, business partners, to deliver flawless technical solutions,
Techno-economic studies ROI & TCO,
Achieve Sales Targets for new customer acquisition and existing customers’ development,
Earn customer loyalty by becoming the long-term contact of choice for the customer’s IT solutions lifecycle.

What will you bring

University Degree or similar
Previous working experience (3Y) in a similar position in an ICT Company, System Integrator or Telecommunications company,
Ability to understand the customer’s IT operational model and propose suitable solutions,
Experience in technical writing, both in Greek and English,
Ability and interest to learn about the latest business services and products,
Very good interpersonal skills and ability of fluent communication with customers and partners,
Strong results orientation, attention to details, flexibility to work under tight timelines,
Good organizational skills,
Analytical thinking,
Proficient in English language.

What's in it for you

Competitive salary, bonus,
Health Insurance,
Company car plus expenses,
Equipment needed for the role,
Unlimited access to learning resources

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Pronet is committed to inclusion and is an equal opportunity employer.
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